L a n k a U n l o c k e d

FAQ

Booking & Payments

General Questions

Sri Lanka Travel Tips

Travel & Tours

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Everything You Need to Know About Traveling to Sri Lanka

Booking & Payments

Booking is simple, you can fill out our online inquiry form, email us at info@lankaunlockedtours.com or WhatsApp us directly. We will arrange a free consultation to understand your travel needs, provide a custom made itinerary and quote, and handle all bookings once you confirm with a 20% booking fee.

20% payment – at the time of confirmation
80% payment – within 60 days of the time of confirmation.
100% payment – has to be made 3 months prior to the date of travel.

We offer flexible cancellation terms.
Booking Fee – 20% - is non- refundable.
Cancellations under 90 days prior to date of travel – is 50% refundable
Cancellations under 60 days prior to date of travel – is 25% refundable
Cancellations under 21 days prior to date of travel – no refund.

Yes.

We can provide flight guidance and assistance with the mandatory Sri Lanka ETA visa application.

We strongly recommend you to take a comprehensive travel insurance policy from your home country to cover unforeseen circumstances, such as flight cancellations, adventure activities like surfing, safari, and hiking.

General Questions

Lanka Unlocked Tours is a Sri Lankan Tour Operator. We understand the preferences and expectations of all Travellers.

We go out of our way to exceed their expectations, providing them with cost effective bookings, seamless itineraries, local expertise, safety and support and personalized experiences.

Our local ground team in Sri Lanka will ensure 24/7 support from start to finish and ensuring you have a memorable stay.

Absolutely!

We design tailor-made tours based on your interests, budget, duration, and travel style. Whether you want a romantic honeymoon in Bentota, a family safari in Yala, a cultural triangle exploration, a wellness retreat in the hill country, authentic Sri Lankan homestay experiences, we build a personalized itinerary from scratch. We also arrange private drivers, English-speaking guides, and handpicked accommodations that suit your needs.

Yes. Sri Lanka is a beautiful and safe destination for Travellers to enjoy their holiday!

The Foreign Office travel advice has been relaxed for all regions. Lanka Unlocked Tours monitors real-time conditions, shares FCDO updates, and ensures your itinerary avoids any areas of concern. Our local partners follow strict health, transport, and accommodation safety protocols.

Sri Lanka Travel Tips

Yes, you need an Electronic Travel Authorization (ETA) to enter Sri Lanka. The application is completed online before travel. Lanka Unlocked Tours provides step-by-step guidance and can assist you with the process. The ETA is typically valid for 30 days and can be extended. The current update is that a visa waiver is in place for 40 countries, hence no visa fee will be charged for countries mentioned on the list.

The currency is Sri Lankan Rupee (LKR). While some hotels and tour operators accept GBP or USD, you can exchange money locally in Sri Lanka to obtain better rates. You can convert to LKR from the banks based at the Colombo Bandaranaike International Airport. We can also recommend reputed foreign money exchange service providers in Colombo. ATMs are widely available in cities and tourist areas. We advise you to carry cash for small purchases, tips, and local markets.

Lightweight, breathable clothing is essential for the tropical climate. Linen and cotton clothing are suitable. Pack modest clothing for temple visits (shoulders and knees covered). Do not forget insect repellent, sunscreen, swimwear, a hat, comfortable walking shoes, a light jacket for the hill country as Nuwara Eliya can be cold, and any personal medications.

Travel & Tours

First time travellers should not miss Sigiriya Lion Rock (cultural wonder), Kandy (Temple of the Tooth), Ella (scenic train ride and nine arch bridge), Galle Fort (colonial charm), Yala National Park (wild life safari), Mirissa (whale watching), Nuwara Eliya (tea country), Bentota, Unawatuna and Pasikudah (golden beaches) and Arugam Bay (surfing). Lanka Unlocked Tours offers round-tour itineraries covering most highlights in 12-15 days.

Sri Lanka is a fantastic year-round destination, courtesy of two monsoon seasons that hits different sides of the island at different times.

December to March brings perfect weather to the west and south coasts beaches, as well as the hill country. From April to September, the East Coast takes center stage.

Lanka Unlocked Tours is here to help you design the perfect trip, carefully matching Sri Lanka’s weather patterns with your dream activities!

We offer a diverse range of accommodation including boutique villas, eco-lodges, star class luxury resorts, colonial-era heritage hotels and homestays.

Every property is personally handpicked for its ambience, cleanliness, service quality, prime location and exceptional value.

At Lanka Unlocked Tours, we prioritize your comfort, by selecting locations that feature modern amenities, western-style bathrooms, reliable wi-fi, and excellent non vegetarian, vegetarian and vegan friendly dining options.

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